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Privacy Policy

ONLINE CONSUMER PRIVACY POLICY STATEMENT

CERTIFIED MORTGAGE PLANNERS

Certified Mortgage Planners is focused on helping our customers build a strong financial positon through careful management of equity, the proper use of capital, and a dedication to maximizing their rate of return. We are also focused on protecting your privacy because we realize that it is paramount to you and very sensitive in nature. The following is our privacy pledge and policy to you.

RECOGNITION OF A CUSTOMER’S EXPECTATION OF PRIVACY

Your privacy is always important to us and we respect each customer’s Right to Privacy.  We have always been guided by the fundamental belief, along with our principals, that it is always important to recognize and respect our customers’ expectation that their personal and financial information will be kept confidential.  

USE, COLLECTION, AND RETENTION OF CUSTOMER INFORMATION

When your information is obtained, it is our utmost priority to secure your information protecting this with quality professional services; we strive to prevent your personal information from falling into the wrong hands. We collect, retain, and use information you provide only when and to the extent we believe the information would be useful (and permitted by law) to conduct business and provide products, services, and other opportunities to our customers.  We strive for and aim to limit access of information about our customers only to those individuals who have a legitimate business need to know.  We adhere to strict security procedures to protect your information that we collect.

Certified Mortgage Planners collects nonpublic personal information about you from the following sources:

  • Information we receive from you on application or other forms and information you submit to us in furtherance of your application
  • Information about your transactions with us, our affiliates, or others
  • Information we receive from a consumer reporting agency

There are some cases in which we gather information to comply with laws and regulations governing our industry. For example, we are required by federal regulations to obtain a tax identification number (generally a social security number) for some of our loans, so that lenders can report interest you have paid.

We use some of the data we collect to maintain the security of your account(s) and to protect the privacy of your financial information. We must be able to positively identify you and your products and services to prevent access by unauthorized individuals.

MAINTENANCE OF ACCURATE INFORMATION

Certified Mortgage Planners will attempt to keep customer files complete, up-to date, and accurate in accordance with reasonable commercial standards. We will tell you how and where to conveniently access your account information (except when prohibited by law) and how to notify us about errors. We will quickly respond to any request that we correct inaccurate information. We will take prompt action to make the appropriate corrections and to notify anyone with whom we may have shared inaccurate information.  We maintain and enforce security measures that guard access to and disclosure of information about our customers. We use specific internal controls to identify and authenticate all our online customers, online activity and to detect and prevent unauthorized access to customer information.

Certified Mortgage Planners limits employee access to personally identifiable information to those employees with a business reason for knowing the information.  We educate our employees so they understand the importance of confidentiality and customer privacy.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.  Certified Mortgage Planners will take strong and decisive appropriate disciplinary measures to enforce our privacy responsibilities.

COOKIES

Cookies are files that contain information created by a web server that can be stores on your machine for use either during a particular session or for future use. Certified Mortgage Planners uses both sessions and persistent cookies to facilitate, track and limit automated activity, and to assist in the collection of site visitation statistics.  Cookies are not used to disseminate significant information about users over the internet.  If you decline the attachment of any cookie, you may not have access to the full benefits of the web site.

SHARING CUSTOMER INFORMATON

Certified Mortgage Planners does not disclose any nonpublic information about customers or former customers to anyone, except as permitted by law. For example, we are required to share your financial information with parties named in a lawsuit or administrative action when we served with a subpoena or court order and with federal or state regulatory authorities, such as banking examiners or the internal Revenue Service, as authorized by federal or state law. We do not disclose information about accounts or transactions to outside parties unless there is an appropriate legal or business justification.  Any third party who processes information about our customers must abide by our privacy practices.

Certified Mortgage Planners is committed to the security of your financial and personal information. All of our operations and loan data processing systems are in a secure environment that protects your account information from being accessed by third parties. We maintain and grant access to customer information only in accordance with our internal security standards.

If your account is closed (i.e. application withdrawn or denied) we will continue to follow the privacy policies described in this notice. At any time, you may ask us to modify any information you have earlier provided.  You may also direct us not to share your personal information with any of our business partners and or cease contacting you through telephone, postal or electronic mail.  We reserve the right and may from time to time review and alter our online privacy in order to enhance the protection of your information.  We encourage you to periodically visit our privacy page. Your online privacy is important to you and maintaining your trust is important to us.  Nothing is more important to us than our customers’ trust and confidence, and we will take whatever steps necessary to maintain the security of our professional relationships.

CONTACT INFORMATION

If you have any questions or suggestions regarding our privacy policy, please contact us at; 407-624-5145 or cmpcompliance@cmpfl.com